Our mission is to provide industry leading long term care services and solutions while helping people through some of the most challenging times of their lives.


Our vision is to lead the transformation of the long term care insurance industry to a vibrant future through innovative clinical, administrative and analytical solutions.


Act With Integrity

We demonstrate courage and character to always do what is right.

Pursue Excellence

We focus our knowledge, experience and expertise to create extraordinary value for our customers.

Share Success

We are one team, leveraging each other’s expertise to succeed together. We understand we can achieve more together than as individuals.

Customer Focus

Relationships are the foundation of our success. We will bring empathy, passion and professionalism to the relationship.

Commit and Deliver

We are accountable to our clients and each other to deliver what we promise, take ownership of our obligations and learn from our mistakes.