The seasoned executive will oversee the long term care administrator’s efforts to integrate and expand its provider-focused strategies.
October 16, 2017 – LTCG, the recognized leader in business processing outsourcing for long-term care insurance, has just announced the appointment of Matt Capell as Senior Vice President of Provider Solutions. Capell will be responsible for developing and executing an integrated provider strategy that delivers additional value for the company’s clients, which include all of the top insurers in this industry. This will involve the expansion of many early innovations developed by LTCG, including its contracted and credentialed providers, several pilot programs to promote recovery and reduce rates charged by home care providers, and initiatives to reduce fraud and leakage. Capell will also oversee many of LTCG’s technology-enabled assets including its robust provider portal, Silver Brick Road policyholder engagement web tool, and the company’s expansive provider and cost of care databases.
Capell has more than two decades of experience in the healthcare, financial services and technology sectors, with a focus on general management, business development and corporate finance. He was also a natural fit for this new role at LTCG given his experience as CEO of FHS SeniorCare Payment Solutions. There he worked directly with long term care providers to manage their eligibility, billing and collection operations, streamlining claims processing and payment with more than 400 third party payers and private pay care recipients. This role gave Capell a unique perspective on the provider landscape, and a strong understanding of the operational and financial aspects of long term care service delivery.
“LTCG has long been very focused on the optimization of claims management for our customers, an area where we have been able to achieve measurable success,” said Peter Goldstein, CEO of LTCG. “This investment in provider solutions will help us take our risk management and fraud detection capabilities to the next level, reinforcing our role as a true consultative partner for long term care insurers.”
LTCG had already begun working closely with providers to promote appropriate, cost-effective care that delivers better outcomes for LTC policyholders. As the largest third-party claims processor in the industry, the company is in an ideal position to lead this charge, expanding on these strong relationships to ensure that the industry has a sustainable future.
“I’m very excited to join an organization that is willing to invest and innovate within the long term care space,” said Capell. “This position will give me an opportunity to be part of a larger revolution in long term care, as we look to improve the way that this care is delivered, paid for and managed, one provider at a time.”
LTCG is the leading provider of administrative solutions and clinical services to the long term care and life insurance industries, with over two decades of experience in this space. LTCG currently manages over one million policies and serves more than 50 carriers nationwide. The company addresses all types of customer needs and policy requirements—from application processing and underwriting of new business to claims and administration of open and closed blocks. LTCG’s advanced data analytics, actuarial and risk management capabilities, and unmatched industry expertise can help organizations manage their business and develop emerging products such as hybrid life/long term care policies. In addition, LTCG provides clients with unique insight about risk management built upon the industry’s largest database of long term care underwriting and claims outcomes. For more information, visit www.LTCG.com.