LTCG releases its 12th annual Cost of Care Study

New report empowers consumers to make informed choices about their long term care coverage options

March 9, 2017 – LTCG, the leader in business process outsourcing for long term care (LTC) insurance, has just released its newest Cost of Care Study. This study identifies the costs of a variety of long term care services including those provided in the home (both skilled and personal care), in an assisted living facility, in a nursing home and in an adult day care center. The data used in this analysis is based on survey results from more than 42,000 providers of LTC services from across the country. This comprehensive annual report provides detailed information on the cost of LTC services and facilities nationwide, covering more than 203 Metropolitan Service Areas (MSAs) in the United States.

More than 12 million Americans are currently paying for some type of long term care services. Yet few consumers understand how to accurately predict these costs and secure coverage that meets their needs as they age. To address this issue, leading long term care insurers purchase LTCG’s Cost of Care Study to educate and inform their brokers, financial representatives and potential customers. The insights from this report can help individuals pinpoint the amount of long term care coverage they may need based on their own goals for covering this liability, care preferences and geographic area where they live or plan to retire. This study can also aid existing LTC policyholders as they make decisions about their own plan, for example, modifying coverage to address a rate increase. Insurers can private label LTCG’s Cost of Care Study, cobrand it with their company name or offer it to their stakeholders directly.

LTCG uses the data published in this report to inform its Unified Provider Database (UPD), a robust collection of data on an extensive range of over 100,000 LTC providers. UPD is used by LTCG’s staff members as they provide guidance to policyholders of their client companies during LTC claims and customer service interactions. The information contained in this study, along with other claims and LTC data, is also used by LTCG’s Actuarial Insights team who are responsible for analyzing volumes of information related to long term care risks and providing data-driven guidance that helps insurers understand LTC market trends, challenges and opportunities.

“Long term care is a very complex industry and yet consumers are often making important decisions about this without all of the information they need,” said Stephen Holland, MD, Chief Medical Officer of LTCG. “That’s why LTCG’s Cost of Care Study was developed. The insights offered through this report help consumers plan for their future. The Cost of Care Study is a useful tool to maintain independence through the aging process and to support people’s desire to preserve their financial security.”

For more information regarding LTCG’s Cost of Care Study please contact Adam Hoffman at 317.706.8118 or Or for a web-based demonstration, visit

About LTCG

LTCG is the leading provider of administrative solutions, assessments and clinical services to the long term care insurance industry.  With over two decades of experience LTCG currently manages over one million policies, handles over 40,000 active claims, and serves more than 50 carriers nationwide. The company addresses all types of customer needs and policy requirements—from application processing and underwriting of new business to claims and administration of open and closed blocks. LTCG’s advanced data analytics, actuarial and risk management capabilities and industry expertise can help insurers better manage their business and support the development of emerging products such as hybrid life/long term care policies. In addition, LTCG provides clients with unique insights on risk management built upon the industry’s largest database of long term care underwriting and claims outcomes. For more information, visit


Adam Hoffman