LTCG receives ISO 27001:2013 Certification

January 25, 2019 –LTCG, the recognized leader in business process outsourcing for long term care insurance, has just announced it has received ISO/IEC 27001:2013 Certification, an internationally-recognized standard defining requirements for an Information Security Management System (ISMS). The certification scope covered the ISMS used for LTCG’s insurance administration, assessment services, infrastructure and supporting security technologies.

To achieve this certification, companies must successfully complete a rigorous assessment by an independent ISO auditor. Through this assessment, LTCG demonstrated its sustainable, systematic approach to managing and protecting sensitive data within the facilities and systems responsible for storing and processing this information. The certification assessment covered topics including risk management procedures, threat mitigation, loss prevention, access control, physical security, and continuous improvement in security practices. The 27001:2013 certification is valid for a period of three years.

ISO 27001:2013 is an information security standard published by the International Organization for Standardization (ISO), the world’s largest developer of voluntary international standards, and the International Electrotechnical Commission (IEC). According to the ISO, achieving the certification demonstrates that a company is following information security best practices via an independent, expert assessment of whether data is adequately protected.

“LTCG manages a great deal of sensitive data on behalf of the insurers we serve,” according to Peter Goldstein, CEO of LTCG. “This new certification showcases our commitment to safeguarding all of the data housed within our systems, whether that is demonstrated through investments in state-of-the-art technology, hiring of top IT talent or ensuring that we take every precaution to promote proper risk management.”

About LTCG
LTCG is the leading provider of administrative solutions and clinical services to the long term care and life insurance industry, with over two decades of experience in this space. LTCG currently manages over one million policies and serves more than 90 carriers nationwide. The company addresses all types of customer needs and policy requirements—from application processing and underwriting of new business to claims and administration of open and closed blocks. LTCG’s advanced data analytics, actuarial and risk management capabilities and unmatched industry expertise can help organizations manage their business and develop emerging products such as hybrid life/long term care policies. LTCG also provides clients with unique risk management insights built upon the industry’s largest database of long term care underwriting and claims outcomes and helps carriers bend the cost curve through innovative provider solutions and wellness programs. For more information, visit


Activate Health for LTCG
Sarah McLeod
800.516.2881 x103