EDEN PRAIRIE, MN – January 19, 2015 – LTCG is pleased to announce that Rob Frederick, a highly experienced operations and IT executive leader in the insurance sector, will be joining its management team as Chief Operating Officer. Frederick comes to LTCG from Transamerica, one of the world’s leading financial service companies, providing insurance and investments to more than 19.5 million customers. As President and CEO of its Enterprise Business Services division, he oversaw a staff of over 1,000 and demonstrated his abilities as a proven leader in running large-scale operations, including all aspects of information technology, finance, actuarial and project management departments.
In this newly created role, Frederick will oversee LTCG’s operations and information technology functions. This includes application processing, underwriting, policy owner services, claims processing, care management, assessments and the entire information technology department. Given the increased scrutiny on this product line and the growth in claims across the industry, his charge will be to enhance LTCG’s execution of core functions and processes and look to further integrate operations and information technology.
“In order to address the significant challenges and opportunities in the long term care insurance industry, LTCG is optimizing its leadership team through the addition of seasoned executives with deep industry experience and Rob Frederick is the right individual to help us further this mission,” said Peter Goldstein, CEO of LTCG. “This investment in management talent is part of the plan we laid out to our customers when we became an independent company again. I have tremendous confidence that Rob’s expertise will allow us to extend greater value to our clients, improve the productivity of our internal processes and evolve the functionality of our systems.”
Frederick has over two decades of experience in the insurance industry, including 15 years at Transamerica in roles of progressive responsibility. This included serving as Chief Operating Officer of Individual Savings & Retirement as well as Chief Operating Officer of Transamerica Capital. Prior to these positions, he also led strategic planning efforts for American General’s life insurance companies and systems analysis for Principal Financial Group.
“Throughout my career, I have been fortunate to work within industry-leading organizations and LTCG provides yet another opportunity to do so,” said Frederick. “It is an incredibly exciting time to join the company as they are currently making such significant investments in technology, operations and human capital.”
LTCG is the leading provider of administrative solutions and clinical services to the long term care insurance industry, with nearly two decades of experience in this space. LTCG currently manages over 1.3 million policies and serves more than 50 carriers nationwide. The company addresses all types of customer needs and policy requirements—from application processing and underwriting of new business to claims and administration of open and closed blocks. LTCG’s advanced data analytics, actuarial and risk management capabilities and unmatched industry expertise can help organizations manage their business and develop emerging products such as hybrid life/long term care policies. In addition, LTCG provides clients with unique insight about risk management built upon the industry’s largest database of long term care underwriting and claims outcomes. For more information, visit www.LTCG.com.