LTCG and Hannover Recognized by A.M. Best for Innovative Risk Management Solution

EDEN PRAIRIE, MN – January 29, 2015 – LTCG, the leader in business process outsourcing for long term care insurance, and Hannover Life Reassurance Company of America (HLR America), have been recognized in the January 2015 issue of Best’s Review magazine for their innovative contribution to the life and long term care insurance industries. The two organizations have partnered to develop a total risk management solution for hybrid products, policies which combine life and long term care insurance benefits, in order to offer significant value to consumers. This jointly-offered solution is used by leading carriers looking to develop and administer these products while leveraging the unique mortality and morbidity expertise of these two highly-respected organizations.

“We are honored to be recognized by Best’s Review for our efforts to drive the advancement of these innovative products, which will fill an unmet need for consumers,” said Tony Laudato, Vice President of Marketing for HLR America. “Hybrid policies are beginning to close the LTC protection gap, which is a vital piece of creating a secure financial future for all Americans.”

Hybrid products are well-positioned for growth thanks to a policy structure that allows consumers to retain life insurance benefits if long term care services aren’t ultimately needed. The solution offered by LTCG and HLR America offers end-to-end support for these products—from initial product development to implementation—for carriers looking to enter the hybrid market. It includes product design and pricing assistance, underwriting and risk management services, claims processing and reinsurance.

“Hybrid policies effectively address the consumer’s chief concern about stand-alone LTC policies, which is a lack of value if these benefits go unused,” said Adam Hoffman, Vice President of Business Development for LTCG. “However, the expertise and experience needed to develop and administer both aspects of this product is a rarity in the industry today. Through our relationship with HLR America, we are able to give carriers access to that expertise, along with a highly scalable operational infrastructure.”

To recognize LTCG and HLR America for their innovative contribution to the industry, the companies’ risk management solution is featured in a special section within the January 2015 edition of BEST’S REVIEW, entitled Taming the Risk Frontier: Risk Innovations. View the full issue here.

About Best’s Review

Best’s Review is published by the A.M. Best Co. for insurance professionals, including home office executives, agents and brokers. Founded in 1899, A.M. Best Co. is the world’s oldest and most authoritative insurance rating and information source.

About LTCG

LTCG is the leading provider of administrative solutions and clinical services to the long term care insurance industry, with nearly two decades of experience in this space. LTCG currently manages over 1.3 million policies and serves more than 50 carriers nationwide. The company addresses all types of customer needs and policy requirements—from application processing and underwriting of new business to claims and administration of open and closed blocks. LTCG’s advanced data analytics, actuarial and risk management capabilities and unmatched industry expertise can help organizations manage their business and develop emerging products such as hybrid life/long term care policies. In addition, LTCG provides clients with unique insight about risk management built upon the industry’s largest database of long term care underwriting and claims outcomes. For more information, visit

About Hannover Life Reassurance Company of America

Hannover Life Reassurance Company of America (HLR America), which is licensed and/or accredited in all 50 U.S. states, District of Columbia, Puerto Rico, and Guam, is the North American life and health reinsurance subsidiary of Hannover Re Group. Hannover Re, with a gross premium of EUR 14.0 billion (USD 19.2 billion), is the third-largest reinsurer in the world. It transacts all lines of property & casualty and life & health reinsurance and is present on all continents with around 2,400 staff. HLR America is rated “AA-“ by Standard & Poor’s and “A+” by A.M. Best. Additional information about the Company can be obtained from its web site at



Adam Hoffman

Sevilla Trevisani
Hannover Life Reassurance Company of America