Market Leader
Long Term Care Group (LTCG) is recognized as the nation’s largest and
most seasoned administrator of Long Term Care Insurance (LTCi). LTCG leads the industry, providing services on
a proprietary platform that was designed specifically to meet the complex and
unique needs of LTCi products.
In IT, we offer a challenging, fast-paced and innovative
environment. The team supplies our
internal and external customers with a powerful combination of business and
technical expertise. This blend of
expertise allows LTCG to offer its insurance carriers a tailored software
platform and services that are unparalleled in the industry.
The primary operating system, Long Term Care Administration System (LTCAS),
manages over one million policies and group certificates. This dynamic, robust, and user-centric system
drives significant value for LTCG, our business partners and their consumers,
bringing expert LTC services to families when they need them most.
LTCG IT Provides Infrastructure, Software Products and Solutions
With centrally-managed 24x7x365 operations and network services, we provide
an integrated, flexible, and secure platform for our clients. LTCG IT is dedicated to maintaining our lead
in the industry through on-going initiatives to improve our services and
streamline datacenter operations.
LTCAS is the cornerstone of our software product line, and provides a
core set of services that enable underwriting, customer service, policy owner
services, agent commissions, claims, care management and a host of other features.
In addition to LTCAS we have a financial management
system, data services (in the form of custom data feeds and reports) and a new
data warehouse available to our customers and business users. Our database and business intelligence staff
work directly with even our largest and most important customers to provide
secure and timely access to critical business data using a range of tools and technologies. Technology
is a core competency at LTCG and we are proud to be the home of some of the brightest and most talented IT
insurance professionals in the field.
LTCAS and how it interfaces with other systems.
Customer and Business Focus
LTCG IT is not the typical IT shop. We provide much more that the standard IT services. Our primary focus is
to work closely with our business teams and external customers. Due to our powerful blend of business and
technical expertise in the IT area, we are able to provide our customers and
business users with business consulting, application software and hosting
services not available anywhere else.
This combination affords our staff an ever-widening array of opportunities
and challenges. On a daily basis, we
interface with and receive input from senior executives and clients, which enable
LTCG IT to develop the best LTC business systems in the world, and to
distinguish ourselves in this growing market.
LTCG Business Systems are the result of years of experience and input from
business stakeholders, executives and customers.
The Journey
Like all technology businesses we have a mixture of legacy and new
applications. LTCG is uplifting and
replacing our legacy applications and infrastructure with state of the art
technologies based on the Microsoft .Net Framework and tools. We are leveraging the latest in desktop,
server, data warehousing, service oriented application architectures and
management processes to take LTCG’s business to the next level.
We are applying Application Lifecycle Management (ALM) tools and
processes to mature our development disciplines across LTCG. This enables the efficient integration of software
development processes across teams and throughout the full software development
life cycle.
ALM covers the full lifecycle and all groups with a stake in the software development process.
Together with LTCG IT’s thought leadership, business leaders and clients,
we are revolutionizing the administration of LTC insurance. Each IT professional contributes to an
exceptional work environment focused on our values:
- Respect for People
- Integrity
- Competence
- Learning
- Initiative
Our people are the key component to fueling growth at Long Term Care
Group.
